SupportPal 2.3.1 Released: Internal Self-Service Types and Social Login Options

•   15/05/2018 12:00 PM
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  • Releases
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  • Supportpal
  • Maintenance
  • Release

We are pleased to announce the stable release of SupportPal 2.3.1 which contains many improvements, including internal self-service types, social login options for users and ticket attachment previews.

Google reCAPTCHA v1 Shutdown (31/03/2018)

•   28/03/2018 4:03 PM
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  • General

Google has announced the shutdown of reCAPTCHA v1 to take place on 31st March 2018. We have made a patch available for existing users to continue using the Captcha without any disruption.

SupportPal 2.3.0 Released: Forwarding and PHP 7.1, 7.2 Support

•   05/01/2018 11:25 AM
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  • Releases
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  • Supportpal
  • Release
  • Major

We are pleased to announce the stable release of SupportPal 2.3.0 with our flagship new feature, ‘forwarding tickets’. The new release also provides support for PHP 7.1 and 7.2, along with other enhancements.

SupportPal 2.2.0 Released

•   18/09/2017 11:15 AM
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  • Releases
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  • Supportpal
  • Release
  • Major

We are pleased to announce the stable release of SupportPal 2.2.0, introducing multi-language support and our time tracking plugin, alongside many other improvements and bug fixes.

SupportPal Website Downtime (14/09/2017)

•   14/09/2017 5:06 PM
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  • General

Earlier today supportpal.com suffered downtime which unfortunately caused temporary loss of service to a small number of customers (~3.5%).

SupportPal 2.2.0 Beta Released

•   05/09/2017 6:30 PM
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  • Releases
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  • Supportpal
  • Release
  • Beta

We are pleased to announce the release of the SupportPal 2.2.0 Beta, a chance to preview several new features, including multi-language support and our time tracking plugin, alongside many other improvements and bug fixes.

SupportPal 2.2.0 Preview - Time Tracking and More

•   29/08/2017 3:45 PM
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  • V2 Previews
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  • Supportpal
  • Preview

In our previous preview we detailed our implementation of multi-language support. Below we describe other important enhancements and changes, in the upcoming SupportPal 2.2.0 release, that may be useful to you.

SupportPal 2.2.0 Preview - Multi-Language Support

•   21/08/2017 12:47 PM
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  • V2 Previews
•  
  • Supportpal
  • Preview

We're excited to give you our first preview of the biggest new feature of the upcoming SupportPal 2.2.0 release, multi-language support.

SupportPal 2.1.2 Released, New Migration Options for Kayako, Sirportly and WHMCS

•   31/03/2017 2:15 PM
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  • Releases
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  • Supportpal
  • Maintenance
  • Release

We are pleased to announce the stable release of SupportPal 2.1.2, the second maintenance version in the 2.1 series. The release contains many improvements and bug fixes.

SupportPal 2.1.1 Released

•   02/02/2017 2:30 PM
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  • Releases
•  
  • Supportpal
  • Maintenance
  • Release

We are pleased to announce the stable release of SupportPal 2.1.1, the first maintenance version in the 2.1 series. The release contains many improvements and bug fixes.