ArcticDesk v1.3.2 Maintenance Release

We are pleased to announce the stable release of ArcticDesk v1.3.2, a maintenance release in the v1.3.x branch.

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ArcticDesk v1.3.1 Maintenance Release

We are pleased to announce the stable release of ArcticDesk v1.3.1, a maintenance release in the v1.3.x branch.

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ArcticDesk v1.3.0 Released

We are pleased to announce the release of ArcticDesk v1.3.0 which includes a number of bug fixes and new features based on your feedback over the past months.

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ArcticDesk v1.2.6 Security Patch

ArcticDesk v1.2.6 is the latest of the 1.2.x series addressing some important security issues. We urge you to update as soon as possible.

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ArcticDesk v1.2.5 Maintenance Release

We are pleased to announce the stable release of ArcticDesk v1.2.5. The latest maintenance release for the 1.2.x series brings many bug fixes and useful enhancements. The release also addresses some important security issues as outlined below, and thus we

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Kayako v3 Migration Script Released

We have now updated our migration script to include an option for Kayako v3. The update also contains a few bug fixes and takes advantage of some new features in ArcticDesk v1.2.4.

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ArcticDesk v1.2.4 Maintenance Release

We are pleased to announce the stable release of ArcticDesk v1.2.4. This latest update brings some much requested features, including support for merge fields in email templates and additional custom field options. The release also fixes a number of bugs

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October Updates: Reseller Program, Dev Licenses, Import Scripts and more...

We've been hard at work over the past couple of months since the last release and feel it's time that we updated you on our progress. Whilst we don't have a new release to announce today, we do have several awesome product related announcements.

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ArcticDesk v1.2.3 Maintenance Release

We're pleased to announce the release of ArcticDesk v1.2.3. The new version, a maintenance release for the v1.2.x series, contains 55 new features, enhancements and bug fixes. Key new features include the ability to set global email header and footers and

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ArcticDesk v1.2.2 Maintenance Release

Following on from our major v1.2.1 release earlier this week, we are now releasing ArcticDesk v1.2.2, a maintenance release containing a number of important bug fixes. This new version also contains the ability to manage ticket priorities as well as a cou

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