We are pleased to announce the v1.0.1 Beta release of ArcticDesk. It is now available for download at our client area. The new release fixes a number of bugs that were found in our initial beta release. The full list of new features, enhancements and bug fixes in this release is below.
New Features
- Added Summary option to Announcements which is used in RSS & mainpage view
Enhancements
- Added ability to set ticket listing refresh interval to 'Never'
- Improved ticket email reply clipping
Bug Fixes
- IP bans incorrectly ban the server IP and block all logins
- login.php on the frontend outputting invalid links and not working correctly
- Captcha does not load on frontend when using SSL
- Submitting a ticket with an invalid captcha shows PHP error
- Using frontend search shows PHP error
- Ticket view assigned to dropdown displays 'Unassigned' several times
- Ticket view canned responses shows an error when the operator has added a signature
- Editing an announcement category shows a PHP error
- Deleting an uploaded file shows a PHP warning instead of an error message
- Files and folders have incorrect base permissions for SuPHP installs
- Unassigned ticket count does not take in to account in-progress tickets
- Editing weekly timetable shows a PHP error
- Saving personal settings with a signature causes a PHP error
- Updating a ticket from admin ticket listing does not update last updated time
- Admin search shows PHP error under certain conditions
- New ticket submission triggers 2 admin panel notifications
- Unassigned ticket count includes assigned tickets
- PHP errors in ticket view when a ticket was updated by a deleted operator
- ArcticDesk Announcements widget, announcement rss, and announcement mainpage doesn't parses new lines
- SQL schema is not MySQL Strict compliant
- Updating a user profile shows PHP errors
- Email piping was giving a PHP error
- Date picker in operator area has blank background
- Tickets assigned to a sub departments did not correctly use the parent departments name when sending emails
- WHMCS integration - On new tickets through WHMCS integration, enter button doesn't add line breaks
- WHMCS integration - fix for client area homepage showing admin ticket ID
- WHMCS integration - tag {trackurl} does not work in emails
- WHMCS integration - ticket attachments did not work
- WHMCS integration - shows close button on closed tickets
