We are pleased to announce the v1.0.1 Beta release of ArcticDesk. It is now available for download at our client area. The new release fixes a number of bugs that were found in our initial beta release. The full list of new features, enhancements and bug fixes in this release is below.

New Features
  • Added Summary option to Announcements which is used in RSS & mainpage view
Enhancements
  • Added ability to set ticket listing refresh interval to 'Never'
  • Improved ticket email reply clipping
Bug Fixes
  • IP bans incorrectly ban the server IP and block all logins
  • login.php on the frontend outputting invalid links and not working correctly
  • Captcha does not load on frontend when using SSL
  • Submitting a ticket with an invalid captcha shows PHP error
  • Using frontend search shows PHP error
  • Ticket view assigned to dropdown displays 'Unassigned' several times
  • Ticket view canned responses shows an error when the operator has added a signature
  • Editing an announcement category shows a PHP error
  • Deleting an uploaded file shows a PHP warning instead of an error message
  • Files and folders have incorrect base permissions for SuPHP installs
  • Unassigned ticket count does not take in to account in-progress tickets
  • Editing weekly timetable shows a PHP error
  • Saving personal settings with a signature causes a PHP error
  • Updating a ticket from admin ticket listing does not update last updated time
  • Admin search shows PHP error under certain conditions
  • New ticket submission triggers 2 admin panel notifications
  • Unassigned ticket count includes assigned tickets
  • PHP errors in ticket view when a ticket was updated by a deleted operator
  • ArcticDesk Announcements widget, announcement rss, and announcement mainpage doesn't parses new lines
  • SQL schema is not MySQL Strict compliant
  • Updating a user profile shows PHP errors
  • Email piping was giving a PHP error
  • Date picker in operator area has blank background
  • Tickets assigned to a sub departments did not correctly use the parent departments name when sending emails
  • WHMCS integration - On new tickets through WHMCS integration, enter button doesn't add line breaks
  • WHMCS integration - fix for client area homepage showing admin ticket ID
  • WHMCS integration - tag {trackurl} does not work in emails
  • WHMCS integration - ticket attachments did not work
  • WHMCS integration - shows close button on closed tickets

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