We are pleased to announce the v1.0.1 Beta release of ArcticDesk. It is now available for download at our client area. The new release fixes a number of bugs that were found in our initial beta release. The full list of new features, enhancements and bug fixes in this release is below.
New Features
Added Summary option to Announcements which is used in RSS & mainpage view
Enhancements
Added ability to set ticket listing refresh interval to 'Never'
Improved ticket email reply clipping
Bug Fixes
IP bans incorrectly ban the server IP and block all logins
login.php on the frontend outputting invalid links and not working correctly
Captcha does not load on frontend when using SSL
Submitting a ticket with an invalid captcha shows PHP error
Using frontend search shows PHP error
Ticket view assigned to dropdown displays 'Unassigned' several times
Ticket view canned responses shows an error when the operator has added a signature
Editing an announcement category shows a PHP error
Deleting an uploaded file shows a PHP warning instead of an error message
Files and folders have incorrect base permissions for SuPHP installs
Unassigned ticket count does not take in to account in-progress tickets
Editing weekly timetable shows a PHP error
Saving personal settings with a signature causes a PHP error
Updating a ticket from admin ticket listing does not update last updated time
Admin search shows PHP error under certain conditions
New ticket submission triggers 2 admin panel notifications
Unassigned ticket count includes assigned tickets
PHP errors in ticket view when a ticket was updated by a deleted operator
ArcticDesk Announcements widget, announcement rss, and announcement mainpage doesn't parses new lines
SQL schema is not MySQL Strict compliant
Updating a user profile shows PHP errors
Email piping was giving a PHP error
Date picker in operator area has blank background
Tickets assigned to a sub departments did not correctly use the parent departments name when sending emails
WHMCS integration - On new tickets through WHMCS integration, enter button doesn't add line breaks
WHMCS integration - fix for client area homepage showing admin ticket ID
WHMCS integration - tag {trackurl} does not work in emails
WHMCS integration - ticket attachments did not work
WHMCS integration - shows close button on closed tickets
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